Withdrawing Funds Back to Your Wallet
When you want to pull funds out, head to the cashier and select the withdrawal tab. We pay back to the same wallet you used for your deposit — bKash to bKash, Nagad to Nagad, Rocket to Rocket — because that keeps your money on a path you control. Enter the amount, confirm your wallet number, and submit the request. Your account
verification status affects how quickly the cashier processes your request, which is why completing KYC once makes all future withdrawals smoother. We do not hold withdrawal requests without reason; if there is a delay on your end, our support team can check the status directly.
- Go to the withdrawal tab — Inside the cashier, switch to the withdrawal tab. Your linked wallet — bKash, Nagad or Rocket — is shown as the payout destination.
- Enter the withdrawal amount — Type the amount you want to withdraw. The cashier will show your available balance so you know the ceiling before you confirm.
- Verify your wallet number — Confirm the wallet number matches the one on your account. If it needs updating, do that in account settings before submitting.
- Submit and track — Submit the request. The transaction status appears in your account history so you can monitor it without contacting support.